WHEN WILL I RECEIVE MY ORDER?
After you place an order with us, we will have to process the order first before shipping the items out to you. Most USA orders arrive within 7-13 business days. Please see the Processing time and Shipping info below.
Stage 1: Order Processing Time
Each piece is 100% custom hand-made to order in 3-5 business days (do not include public holidays and weekends).
Stage 2: Shipping & Delivery
After your order is completed and ready to ship, you will receive a Tracking ID from us via email to follow your order.
Once your order is shipped, standard shipping times apply:
• USA: 3-8 Business Days
• International: 15-30+ Business Days
** Please note: There may currently be some delays with shipping due to COVID-19. Keep in mind that delivery times on some international orders may take slightly longer - sometimes up to 8 weeks depending on the country. **
WHAT ARE THE SHIPPING OPTIONS?
All jewelry orders are shipped with USPS. For international shipments, your local mail carrier will handle and deliver the item once it enters your country.
HOW MUCH DOES SHIPPING COST?
WHAT ABOUT TAXES & CUSTOMS?
We do our best to help ensure your item arrives as smoothly and quickly as possible, including labeling the package with all relevant information for customs authorities.
It's unusual for orders of 1-2 items to attract customs fees, except in countries where all international packages are charged (e.g. Philippines). If fees are charged by customs, they are payable by the recipient.